I am Samantha Foster, the Founder of Chief Insurance Solutions LLC. Many people ask me how or why I founded my own brokerage back in 2015, and the answer to that questions speaks to the very heart and soul of this company:
When I first got into the insurance industry, I worked for your average, local brokerage. They claimed that their competitive edge was that they worked on all lines of insurance, a ‘one-stop-shop experience.’ At first glance, I agreed that this was advantageous to business owners, as they could acquire all lines of insurance through one broker. I soon learned otherwise.
This brokerage offered more than ten lines of insurance, and did all of them poorly. In the meantime, I was starting to work with new clients, and I ended up dealing with a lot of workers’ compensation insurance inquiries. The more I worked there, the more I learned how much of a challenge and hassle workers’ compensation insurance was for employers. The more those employers told me about their problems with workers’ compensation, the more I researched how to solve them. As I developed a wealth of information and tools, I soon became the brokerages workers’ compensation expert and I was able to help employers resolve their issues and make the most of their coverage.
“It’s better to do one thing well, than ten things poorly” - Heather Hart
After some reflection on the professional development I had undergone, I realized that Heather Hart’s quote is absolutely right! My fellow brokers were in the practice of issuing quotes and binding polices. They lacked the appropriate knowledge or interest in helping their clients, which was reflected in the brokerages quick turnover rate. I felt a desire to do things differently; I felt a desire and responsibility as an insurance broker to offer the informed guidance my clients deserved. It was then that I decided to start my own brokerage, Chief Insurance Solutions LLC, a company that solely focused and specialized on workers’ compensation insurance, allowing its’ brokers to become experts in that field and offer true assistance.
That assistance derives from a deep understanding of:
Statutory regulations of workers' compensation insurance
Ease in the workers' compensation insurance quoting procedures
Workers’ compensation insurance carriers and their appetites
Industry-specific operational needs
Human resources functions and involvement
Quote negotiation tactics
Experience Modification process and cost impacts
Available and applicable premium discount opportunities
Workplace safety provisions and programs
Common workers’ compensation related issues
For these reasons and more, I am proud of my brokerage, Chief Insurance Solutions LLC, where I can genuinely and effectively support, educate, assist, and save employers from the cost and hassles of workers’ compensation insurance. And the results from our happy clients speak for themselves!